The Complete HCP Engagement Platform for Life Sciences
Unify every step of your HCP engagement through one intelligent platform that integrates, automates, and streamlines the entire operational lifecycle – so your teams work faster, stay compliant, and build stronger HCP relationships.
Organizations Today Face a Significant Challenge
With every increasing complexity and scrutiny around HCP engagement, many organizations still manage HCP engagements through a patchwork of systems, spreadsheets, emails, and manual processes, creating inefficiency, risk, and unnecessary costs.
Operational Inefficiency
Wasted time & resources on manual data entry, chasing approvals, and reconciling information across disconnected systems.
Fragmented Processes
An operational workflow spread across multiple process points leads to inevitable pain.
Compliance Risk
Gaps in documentation, inconsistent processes, and missed regulatory requirements can expose your organization to significant risk.
Limited Visibility
Siloed data makes it difficult to get a complete view of HCP operations across your organization.
Escalating Costs
Managing multiple solutions drives up IT overhead, integration costs, and total cost of ownership.
Cross-border complexity
Continuously adapting to ever-changing regulations, guidelines, and compliance requirements becomes a never-ending challenge.
Poor HCP Experience
They’re your most important customers — are you giving them the experience they deserve?
The question isn’t whether you need a better solution.
It’s how long can you afford to wait?
One Platform. End-to-end coverage. Total Confidence.
Hyperfly is the enterprise HCP engagement platform that transforms how Pharma manages HCP relationships. It does this by integrating every single step of the HCP engagement cycle into a single intuitive workflow that every function can use to get their specific job done.
Purpose-Built
Designed specifically for Pharma-HCP engagement.
End-to-End
Complete lifecycle management in one platform.
Compliance-First
Unparalleled adaptability for regulatory controls.
User-Centric
Consumer-grade design drives adoption — a platform your team actually wants to use.
Unified Workflow
All teams, one platform
Real-time Sync
Always up to date
Global Scale
Multi-country support
Capabilities to address every need
From all the tasks required when initiating an HCP engagement, all the way to closure and completion, and everything in between – Hyperfly has all the capabilities you need to address every step of the HCP operations process.
- All capabilities integrated into a single workflow
Do the Jobs That Need to Be Done
HCP operations is a dynamic, complex process involving countless moving parts, with accuracy and compliance being non‑negotiable. We’ve broken it all down into modular components so you can build your ideal process. Plan the steps, define the rules, make them flow seamlessly — and watch your work transformed.
Initiate
Hyperfly automatically takes you through all the necessary steps, ensuring a zero-risk environment with no room for deviation.
Approve
Automated approval workflows — Hyperfly initiates requests to the right people based on engagement parameters.
Shortlist
Shortlist potential experts based on contract status, conflicts, CAP proximity and what they want to do with you.
Regulate
FMV, CAPS, local regulations, and ‘Do Not Engage’ markers ensure a compliant engagement from the start.
Manage
Country, event type, meal provisions, and flight times help create a trackable, compliant budget schedule.
Engage
Automatically invite shortlisted HCPs after approvals are complete, monitoring response and initiating next steps.
Contract
Integrate your existing platform, or use Hyperfly to manage contracting with zero deviance or risk.
Complete
Fulfill all service delivery requirements. Hyperfly alerts you to missing items to close the engagement.
Authorise
All the way to OK-To-Pay, with automated expense submission and real-time checks vs. regulatory limits.
Report
Analytics and reporting for engagement team, legal, finance, compliance, and audit.
HCP Selection
Hyperfly presents you with all the operational contractual, and engagement data, insights, and criteria you need to help you make the best possible HCP engagement decisions as quickly and efficiently as possible…
HCP Self-Reported Preferences
What has the HCP said they want to do with you, what can they not do with you? Languages they can present to with their peers, countries they are not willing to travel to?
Utilisation Level
Where does rank this HCP based on the internal issue we all face - we tend to work with the same people over and over again, we should be using others more!
Advocacy Objectives
Do the event objectives match with the advocacy objectives specific to this HCP, specifically around moving the HCP along the advocacy pathway?
HCP Unavailability
Is the HCP likely to be unavailable during the planned engagement, based on information submitted by HCP directly, or knowledge of internal colleagues?
Internal Event Conflict
Is the event too close in timeframe to another of your events where the HCP is already scheduled to participate in?
External Event Conflict
Is the planned event too close in timeframe to a public event (e.g. key congress) which the HCP is likely to attend?
CAPS Limitations
Will participation in this event exceed the time, activity, and/or monetary CAPS in place for this HCP within the relevant reporting cycle?
DNE Flags
Are there any Do Not Engage flags for this HCP? Whether public (e.g. debarment) or private (e.g. internal legal hold)? Are there DNE flags in place only for specific types of events?
DNA History
What is the previous Did Not Accept and Did Not Attend rate of this HCP in response to our invitations and events?
Engagement Plan
Is this HCP part of any engagement plans, either actual or provisional? Do those potential activities create a clash with yours?
Shortlist Status
What is a quant estimate of the probability of HCP acceptance and successful event participation based on all data for this HCP, and hence where in your shortlist should they be?
HCP Insights
An AI-generated summary of the key insights gathered by field medicine and other functions from interactions with this HCP.
Contracting
Does the HCP have a current contract or MSA that will cover participation for the entire duration of the proposed event, and any follow up activities?
Budgeting
Will engaging this HCP be in line with the proposed/submitted budget outline created and approved for this event?
Affiliates
Are there any affiliate-specific notes, advisories, or requirements to be followed e.g. HCP is a top-tier local KOL and a participation request needs country-level approval first.
Global / HQ
Are there any Global/HQ-specific notes, advisories, or requirements to be followed e.g. HCP is a top-tier global KOL and a participation request needs HQ-level approval first.
Consent Status
Are all data privacy/consent variables active and valid? Has the HCP consented where relevant to the non-anonymised ToV reporting of events they participate in?
BYE Notes
Are there any Before You Engage advisories or notes in place, either put in manually or generated automatically based on all past history and interactions?
Imagine if you had all of the above available right at the very point of selecting Experts for your engagement – that's the power of Hyperfly.
HCP Involvement
HCPs are at the heart of everything you do — your most important customers.
So we put them at the heart of Hyperfly too, with a user-friendly HCP portal for easy engagement.
This means that all interactions with an HCP related to operational, logistics, legal, financial, and compliance facets can be managed through a single channel.
And the portal isn’t just a “one-way” route – HCPs can raise questions, redline contract clauses, discuss payment issues, manage your invitations, and much more.
The experience of your most important customer with you becomes seamless, thanks to Hyperfly.
Compliance
Hyperfly has all the compliance, privacy, permission, and audit controls you may ever need.
Unparalleled Flexibility And Configurability
Your HCP process is unique. That’s why Hyperfly is eminently configurable and flexible to adapt to your specific needs.
You need to:
Built for the reality of HCP engagement
Four pillars to help you transform how you manage HCP engagements; from workflow automation to compliance, experience, and integration.
Automate the Entire HCP Engagement Lifecycle
From needs assessment to transparency reporting, Hyperfly automates every step of your engagement process.
End-to-End Workflow Automation
Automate the Entire HCP Engagement Lifecycle
Built-in Compliance & Risk Management
Compliance That’s Always On
Compliance That’s Always On
Hyperfly embeds compliance and regulatory drivers into every step.
Give HCPs the Experience They Deserve
Hyperfly’s dedicated self-service HCP portal puts them at the center of every interaction.
HCP Experience
Give HCPs the Experience They Deserve
Enterprise Integration & Scalability
Connects to Your Tech Ecosystem
Connects to Your Tech Ecosystem
Integrates with Veeva, Salesforce, SAP, Concur, and more.
Why Leading Companies Choose Hyperfly
See Hyperfly in Action
Eliminate disjointed, complex workflows that comprise your current HCP engagement & operations process and transform your work through a single, all-encompassing platform that manages every step of your HCP lifecycle.