Hyperfly Feature: Compliance and Risk Management — Always On
ComplianceFMVCAPSDNE100% Coverage
Compliance in HCP engagement cannot be an afterthought applied at the end of a workflow, a checklist that depends on individuals remembering to complete it, or a configuration option that can be switched off. In Hyperfly, compliance is foundational — it is embedded into the architecture of every workflow step, operating automatically from the moment an engagement is initiated to the moment it is reported.
Hyperfly Compliance Architecture
- FMV enforcement — automatic, based on HCP type, country, and activity type
- Real-time CAPS monitoring — across all active and pending engagements simultaneously
- Automated DNE screening — public and private exclusion lists checked at every selection
- Local regulatory rules — F&B, travel, pre-event documentation for 50+ countries, auto-updated
- Exception handling workflows — structured compliance management when standard rules cannot be followed
- Complete audit trails — every action, every user, every timestamp logged permanently
Compliance by Architecture: The Hyperfly Difference
The critical distinction in HCP engagement compliance is between compliance that is enforced by architecture and compliance that is dependent on user behaviour. Most spreadsheet and CRM-based approaches rely on the latter — users are trained to follow SOPs, and compliance controls depend on that training being followed correctly, every time, by every team member, in every market.
Hyperfly enforces compliance architecturally. The platform makes non-compliant actions technically impossible rather than merely prohibited by policy:
| Compliance Control | How Hyperfly Enforces It |
|---|---|
| FMV enforcement | FMV rates calculated and applied automatically. Compensation offers outside approved ranges are blocked at the point of engagement initiation — not flagged after payment is made |
| CAPS monitoring | Real-time CAPS tracking across all active, pending, and provisionally planned engagements. New engagements that would breach CAPS limits are flagged before any contract is signed |
| DNE screening | Automatic screening against public exclusion lists (OIG, state boards, debarment registers) and private internal lists at every selection — before any invitation can be sent |
| F&B compliance | Food and beverage rules for every country are built into the platform and enforced per engagement — preventing spend that exceeds jurisdiction-specific limits |
| Travel compensation | Travel reimbursement rules per country are applied automatically to every engagement budget, preventing non-compliant travel expense arrangements |
| Pre-event documentation | Event-type-specific pre-documentation requirements are enforced as mandatory workflow steps — engagements cannot proceed without required documentation |
| Consent and data privacy | GDPR-aligned consent status tracked per HCP — ToV reporting consent verified before non-anonymised reporting of HCP participation |
| Regulatory change management | Changes in regulations across 50+ countries automatically update workflow rules — no manual reconfiguration required when local requirements change |
Frequently Asked Questions
What happens in Hyperfly when a compliance rule cannot be followed — for example, when an FMV exception is genuinely needed?
Hyperfly’s exception handling workflows manage legitimate exceptions in a structured, documented way. When an FMV exception, CAPS waiver, or other compliance deviation is required, the system routes a formal exception request to the appropriate compliance reviewer with full documentation of the rationale. The exception is reviewed, approved or rejected, and recorded in the audit trail — maintaining compliance integrity even in edge cases rather than forcing teams into informal workarounds.
How does Hyperfly handle compliance across different regulatory environments — for example, between EFPIA requirements in Europe and Sunshine Act requirements in the US?
Hyperfly maintains separate, market-specific regulatory rule sets for every country in its 50+ country deployment — including jurisdiction-specific FMV rates, CAPS limits, F&B rules, travel compensation standards, and transparency reporting formats. A single global HCP engagement programme running across the US and multiple European markets will have the correct compliance rules applied automatically per country without any manual reconfiguration between markets. → Read: Hyperfly for Global Pharma
Experience 100% Compliance Coverage — Always On
→ Request a Hyperfly demo — see compliance architecture in a live walkthrough
Works best when combined with:
- Workflow Automation — compliance enforced at every automated workflow transition
- Reporting and Transparency — compliance data feeds automatically into Sunshine Act and EFPIA reporting
- AI and Analytics — DNE flags, CAPS status, and regulatory signals surface in HCP selection intelligence